Document & optimise
See all customer info and keep track of their needs in one place.

Plato makes it effortless to document everything about your customers, even on the go. Save time, create more accurate reports, and keep all information safely stored.

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Core capabilities
Every visit captured. Every follow-up closed. Nothing overlooked.

View of the Plato app with voice-based visit preparation.
View of the Plato app with competitor analysis.
View of the Plato app view warning about an open quote.

Capture customer notes via voice and format them with AI.

No typing. No end-of-day catch-up. No detail lost.

Press record after your visit and tell your phone what happened. Plato transcribes, structures, and formats all information automatically — capturing customer preferences, objections, and next steps in under a minute.

  • Voice input.

    Your reps can speak to Plato in natural voice and describe the customer visit. Plato picks up all relevant details, transcribes them, and saves a new record.

  • Smart formatting.

    By applying smart formatting, Plato can turn unstructured notes into easy-to-read actionable records of customer interactions.

  • Actionable next steps.

    Use these notes to never miss a follow-up and plan next steps, all from within a workflow.

View of the Plato app with voice-based visit preparation.

Your field team is sitting on a goldmine of market intelligence. Plato surfaces it.

Every visit contains signals — what your competitors offer, which products your customers are switching to, and what pricing pressure you face. Plato structures this intelligence automatically and surfaces it as proactive summaries.

  • Aggregated competitive signals.

    Understand who you’re competing with: Plato keeps track of visit notes and competitor mentions, so it can flag competitive trends in real time.

  • Tracked customer preference patterns.

    Treat every customer like your best one: With all data in Plato, no information, preference, or detail ever gets lost and you can prepare each conversation perfectly.

  • Market trends surfaced proactively.

    When competitive mentions, complaints, or pricing challenges reoccur, Plato automatically shows you the patterns — making it easy to act systematically.

View of the Plato app with competitor analysis.

Stop chasing quotes by gut feel, close the ones that matter.

Most distributors lose track of hundreds of open quotes. Plato brings structure and intelligence to the follow-up process — by smartly ranking open quotes, flagging the ones worth chasing, and surfacing patterns that show you exactly where and why deals are being lost.

  • Prioritised quotes to increase win probability.

    Plato suggests what quotes to follow up on out of the box, ensuring that reps always chase the most valuable opportunity. Configure what matters to you to tailor exactly what gets highlighted.

  • High-value quotes flagged for follow-up.

    See relevant open quotes in context and flag them right when you speak to the customer. Plato makes following up easy.

  • Cross-quote loss reason analysis.

    As you follow up on quotes, Plato helps you understand why quotes are lost (price, delivery times, etc.). This helps you optimise your quotes and increase your win rate.

View of the Plato app view warning about an open quote.

Client testimonial

Plato brings more structure to our sales: we spot potential earlier, capture opportunities better, and manage our field reps more effectively.

Björn Augustin
CEO, DE Süd DE Süd Logo

Improve your customer data.

Book a demo and we’ll show you how easily your reps can document customer visits with Plato.

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Explore Plato’s AI features.

Documentation is just one part of Plato. Learn more about how its AI features improve the way you work.

See Plato’s AI features